STORE POLICY

Customer Care

Here at Love Upside Down, we want your Experience to be a great one!  We respect your privacy. The Policy below describes how we collect, use, share and protect your personal information.  Our number one priority is You!  If you have any Questions, concerns or need any help with our products or website, please contact us @ loveupsidedown.com@gmail.com

 

 

Love Upside Down was originated in 2014, since then we have expanded our website to include digital art, planners, etc.

We Love our Customers!

Privacy & Safety

This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through Loveupsidedown.com or its related sites and services.

 

This Privacy Policy does not apply to the practices of third parties that we do not own or control or any third party services you access through loveupsidedown.com. 

 

To fulfill your order, you must provide us with certain information (which you authorized to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order, for example) if you contact us directly.

 

Why We Need Your Information and How We Use It

 

We rely on a number of legal bases to collect, use, and share your information, including:


•    as needed to provide our services, such as when we use your information to fulfill your order, to settle disputes, or to provide customer support;
•    when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
•    if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
•    as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services and 2) Compliance with the loveupsidedown.com Terms of Use. We use your information as necessary to comply with my obligations under the Terms of Use.

 

Information Sharing and Disclosure

 

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:


•    We share information as necessary to provide you our services and comply with our obligations under both the Seller Policy and Terms of Use.

•    Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.

•    Business Transfers. If we sell or merge our business, We may disclose your information as part of that transaction, only to the extent permitted by law.

•    Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

 

Data Retention

 

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 4 years (unless longer is required). 

 

California Privacy Rights

 

The State of California has established its own unique regulations that apply to California residents.  If you reside in California, you have the right to obtain from us, once per year and free of charge, information regarding what information we disclose to third party marketers, and the names and addresses of each third party to whom we disclose your data.  If you are a California resident and would like to make such a request, please use the contact information listed below. 

 

If you are a California resident and under the age of 18, you have the right to request that we remove any data that you publicly post on our website. To request removal of your data, please use the contact information listed below. Note that while we will remove your data that is publicly posted on our website, we may not be able to completely remove that data from our systems.

 

International Data

 

Our website is hosted by servers located in the U.S.  Therefore, if you reside in the European Union, some of your data will be transferred internationally to those servers.  Transfers will be protected by appropriate safeguards, namely the EU-US Privacy Shield. More information on the Privacy Shield can be found at: https://www.privacyshield.gov/welcome .

 

Transfers of Personal Information Outside the USA

 

We may store and process your information through third-party hosting services in the EU and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the USA, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud and Dropbox are Privacy Shield certified.

 

Your Rights

 

If you reside in certain territories, including the USA, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:


•    Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
•    Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
•    Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
•    Complain. If you reside in the USA and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

 

Cookies and Log Files

 

Like many other Web sites, we make use of log files. These files merely log visitors to the site – usually a standard procedure for hosting companies and a part of hosting services’ analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable.

 

We also use cookies - small text files sent to us by your computer - and web beacons to store certain information. We may use cookies to authenticate your identity, to determine if you are logged onto our website, for personalization, for security, for targeted advertising, or for analysis of the performance of our website and services.  For example, cookies allow us to recommend blog posts to you based on what you have read on our site in the past. We use cookies that are not specific to your account but unique enough to allow us to analyze general trends and use and to customize your interaction with our website.

 

Most browsers are set to accept cookies by default.  In addition, when you first encounter our website, you will be asked to “consent to cookies.” If you wish to disable cookies, you may do so through your individual browser options.  However, this may affect your ability to use or make purchases from our website. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites. What Are Cookies?  By continuing to use our website and not disabling cookies on your browser, you are consenting to our use of cookies in accordance with the terms of this policy.    

 

In addition, we may use third-party software to post advertisements on our website or mobile app to oversee marketing or email campaigns or manage other company initiatives. These third-party softwares may use cookies or similar tracking technology. We have no control over these third parties or their use of cookies.  For more information on opting out of interest-based ads, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

 

How to Contact Us

 

For purposes of USA data protection law, loveupsidedown.com, is the data controller of your personal information. If you have any questions or concerns, you may contact us at loveupsidedown.com@gmail.com. 

Wholesale Inquiries

At current we do not carry Wholesale.

Payment Methods

- Credit / Debit Cards
- PAYPAL

© 2018 by loveupsidedown LLC.  Privacy Policy / Terms & Conditions